Krexile Help & FAQ

Quick answers. Clear support.

Basics

How to play

Each puzzle is a grid of coloured tiles. Tap a tile to cycle it through its possible colours until every row and column satisfies the pattern rules.

• Undo – reverses your last move.
• Reset – returns the board to its starting state.
• Check – validates your solution against the target pattern.

What the red highlights mean

When you tap Check, any tile that doesn't match the target pattern is highlighted with a red mark. Correct the highlighted tiles and check again.

Daily Challenge

What it is

A new puzzle available to every player each day. Complete it to keep your streak going.

When it refreshes

Refreshes daily. If the challenge hasn't updated, make sure your device's date and time are set to automatic, then restart the app.

Go Ad-Free & Premium

What you get

A one-time purchase that gives you lifetime ad-free access. No subscriptions, no recurring charges.

• All ads removed permanently.
• A cleaner, distraction-free experience.

Restore purchases

1. Make sure you are signed in with the same Apple ID or Google account you used for the original purchase.
2. Open Krexile and go to Settings → Restore Purchases.
3. Wait a few seconds for the store to verify.

Purchased but not active?

Try Restore Purchases first. If it still isn't working, force-close the app and reopen it. If the issue persists, contact support with your receipt or order confirmation.

Sound & Haptics

Krexile includes optional sound effects and haptic feedback. You can toggle each one independently in Settings:

• Sound – tap and interaction audio cues.
• Haptics – subtle vibrations on supported devices.

Both are on by default. Turn them off any time for a silent experience.

Contact Support

Can't find what you need? Email us at support@abilityshell.com.

To help us resolve your issue faster, please include:

• App version (found in Settings)
• Device model (e.g. iPhone 16, Pixel 9)
• OS version (e.g. iOS 18, Android 15)
• A short description of the problem